When requesting a refund through customer support for an eligible item, the option to drop off your return at a local store may appear.To make returns even easier, you may be offered the option to return your item to your nearest Wish Local store. If the tracking information shows that your returned package was refused or undeliverable, please contact our Customer Support through Wish Assistant and we’ll help sort things out. What if my package was refused or undeliverable? Yes! In the app or on the website, you will see your item’s return status in the Order History page. If you need to return more than one item, please follow the return process for each item under your Order History. Since our returns are processed based on the associated tracking labels, each item must be returned with its own individual label and packaging. Because of this, an individual shipping label is provided for each item that you choose to return. Multiple items may ship from multiple merchants. We also recommend that you save the tracking number for your return so that we can confirm its delivery. If you’re required to pay return shipping costs and you need assistance determining the cost, we recommend working with your local post office or preferred carrier.
#Wish my orders full#
Some items may come with a prepaid return shipping label while others will require you to pay full return shipping costs. Return shipping costs may vary depending on your location, the issue with the item, and the type of item you’ve purchased. For more information, please review our Return Policy. Please note that we may not cover return shipping costs for all orders.
You’ll receive your refund after the package is received and the return is processed and approved. Drop your package off at your local post office.Attach the shipping label on the top of your package.If provided, print the shipping label sent to your email.Follow the prompts provided by Wish Assistant.At the bottom of the page, click ‘ Contact Support ’.
#Wish my orders how to#
If this is the case, here’s how to send back your Return: Some merchants, however, will need customers to send the item(s) back to their warehouse for further processing. In most cases, you’ll be issued a refund for your return and you won’t have to send the item back.
You can initiate your return request by contacting us through our Customer Support bot, Wish Assistant. So if it isn’t everything you hoped for or if you placed the order by mistake, you may request a return within 30 days of delivery. What if I can’t return the item within 30 days of the return request approval date?.What if my package is refused or undeliverable?.
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